myBeepr Feature Feedback
“It was very important from a governance perspective that a clinical collaboration platform was introduced with clear guidelines for all staff.”
Director Medical Services
St George Hospital
“I can share an image of a patient and tag it with relevant details in a chat, which saves senior staff from having to also see that patient because they get all the information through the clinical photo shared.”
Senior Resident
St George Hospital
“The reason we selected myBeepr was because it met all our requirements. myBeepr had features that exceeded the applications that were already being used such as WhatsApp, including the ability to search a live hospital directory as well as accurately tag photos with patient details.”
Deputy Chief Marketing Officer
Western Health Victoria
“It's very often the case that you need to let everybody know what's going on and if there's a task to be done. In healthcare, we all work in teams. We need to communicate and collaborate in a timely and reliable way. It is mission critical to doing the work.”
Chief Medical Information Officer
St George Hospital
“Having a secure messaging system that has a contact list linked to a live directory is a lot more efficient than calling switchboard or looking up rosters or contact lists.”
Chief Medical Information Officer
St George Hospital
“The clinical photography feature is excellent. This really sets myBeepr apart from other platforms we have been using. The ability to tag photos with patient details and document informed consent was especially important.”
Urology Fellow
Western Health Victoria
“What also made the introduction of myBeepr so seamless was that it is so easy to use and it didn't take a lot of instruction. It is quite intuitive.”
Director Medical Services
St George Hospital
“Privacy, security and compliance are important and there are various legal principles that need to be adhered to. It is great that we now have a secure encrypted platform that the organisation has endorsed.”
Chief Marketing Officer
Western Health Victoria
“As a head of unit who manages 80 senior and junior medical staff, I need to be able to communicate with them efficiently. With myBeepr, I can now deal with issues relating to patient risk, patient flow through the hospital and patient discharges rapidly.”
General Medicine Head of Unit
Western Health Victoria
"We use the on-call feature to look-up and communicate with the on-call registrars from various teams to provide better multidisciplinary care. myBeepr has provided better visibility and easier access to the on-call person."
Urology Fellow
Western Health Victoria
myBeepr Customer Support Feedback
"I think this is fantastic…we are crying out for something like this…it retains the benefits of WhatsApp while addressing the issues of security…and it has other features which will impact on the efficiency of patient management…a win for everyone, including the hospital in its quest for efficiencies, cost benefit etc.…"
Senior Specialist
"The User experience distinguishes myBeepr from others. myBeepr is a standout."
IT Project Manager
"IT project team was very impressed with the management team. They know what is required."
IT Project Manager
"The team seemed quite cohesive and shared a common vision– I had subsequent dealings with a few members of the team...They also had what I thought was a good technology approach... –that gave us confidence that myBeepr would be compatible with NSW health infrastructure..."
Senior Specialist
"The team were impressive in early meetings... The product met a good balance between managing images and managing conversations because the conversations around the images are also a really important part of that... Other products we looked at were very strong in either messaging or image management but not usually both...
Senior Specialist
"If the patient is in hospital, it will reduce their length of stay…I’ve got a patient now that’s been waiting 3 days for a geriatric’s consult – and I have no idea whether or not what’s happened – whether or not the registrar has communicated with the consult – whether the consultant is going to see the patient – so with this, if there’s an issue I will say Dr X we consulted you 3 days ago – what is happening – bang…it enables you to be on top of things…Absolutely!..."
Senior Specialist
"Security is the key benefit, myBeepr has its own separate platform, connected to the backend."
IT Project Manager
"Good team, responsive, works well with us, positive deep medical experience with Vikram as a Doctor, engaged team"
CMIO
"They were the only provider with full customer support. They provided first line customer support with their product. Standout compared to all the other providers delivering Australian based customer service."
IT Project Manager
"The customer support by the myBeepr team has been fantastic, they are very responsive."
Clinical Director
"The best part about the myBeepr response is that you have been listened to as a user. The myBeepr team appreciate the difficulty we are experiencing in our daily clinical work. For example not having a record of massages read is problematic and can be a significant problem when it was not working. They fixed it very quickly."
Surgical Registar
"It’s all about efficiency...For me, getting that message out and seeing that everyone has got it so someone would have to respond...in terms of bed management, it would be a case of I think this patient should be going home but I can’t really tell from the notes whether or not that is the doctor’s plan... a good chunk of my role is that discharge process – it’s what can I do to help get this person home quicker – chasing people down…this would be great for coordinating that more efficiently...it would just help keep on top of it…help my day run more smoothly.."
NUM
