Here are all the questions we thought you might have about myBeepr.
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Why should an organisation implement a customised healthcare communication solution like myBeepr?

Implementing a healthcare specific secure messaging solution like myBeepr has been proven to improve healthcare delivery, and provide better patient care. Healthcare workers have very specific workflows that cannot be supported with a generic secure messaging solution – any application needs to be customised to meet their requirements. We make it our mission at myBeepr to continuously improve, and customise our product to mimic medical workflow. Our users enjoy these benefits:

Improved productivity and patient care

  • myBeepr reduces communication breakdowns by ensuring that healthcare workers can communicate efficiently, even on the go.


  • As a result of the myBeepr app being tailored to the healthcare environment, the tool is expected to improve communication especially in regards to clinical handover, group collaboration and by streamlining referrals. 


  • Better coordination and collaboration between care teams is achieved through:

    • The ability to instantly communicate among staff within the care team

    • Avoidance of non-productive repetitive follow-ups with care team members, and avoiding phone tag

    • Faster and more knowledgeable decision making, enabled by sharing secure clinical photos

    • Ability to easily and instantly identify and reach out to the correct hospital staff (active directories.)

Should myBeepr be made available to all healthcare staff, and if so, what are the benefits?

myBeepr allows all healthcare staff to access the platform including nursing and allied health, not just doctors. Evidence shows that communication breakdown amongst the care team looking after a patient, is the leading cause of treatment delay and adverse clinical outcomes. It is evident that the only way to improve communication, is if everyone in the organisation is using a unified, customised platform.

Can myBeepr improve the clinical workflow of healthcare staff?


Yes, studies prove myBeepr can improve clinical workflow.


Reduced time to close the communication loop:

  • In a hospital setting, hundreds to thousands of communication loops occur every day in patient care. The communication loop is defined as the time taken for a health care professional to send a message and receive a response – often this is a query regarding treatment, a referral to a new care team, or a request for assistance.

  • myBeepr reduces the time to close the communication loop by 83% compared to current communication systems. A prospective clinical study at a Tertiary NSW Hospital was conducted in 2016, comparing the time taken to close the communication loop on the wards between current lan-paging systems versus myBeepr. Using lan-paging systems, it took doctors on average 27 mins versus 4 mins and 30 seconds with myBeepr.


Reduce time to communicate critical results:

  • A significant proportion of radiological test results are not reviewed and actioned promptly by emergency department staff.

  • myBeepr took on average less than 1 min for critical radiological test results to be communicated to hospital emergency staff. A prospective study was conducted at Monash Medical Centre (Victoria) in 2019 assessing the time taken between a CT scan being reported by a radiologist, and an emergency department doctor reviewing the result using myBeepr. Traditional communication usually take hours. Using myBeepr, the average time for a CT result to be reviewed was 58 seconds

Can myBeepr drive efficiencies and provide a return on investment for your organisation?

Yes. We have proven that myBeepr will lead to improved hospital productivity, reduce the risk of data breaches, and ultimately reduce adverse patient outcomes.


myBeepr has been shown to:

  •  Reduce the communication loop by 88% in hospital wards.

  •  Reduce the time taken to communicate test results by >95%

  •  Reduce the use of non-secure messaging solutions by 90%.

Why is it superior?

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